Tanzania

Tanzania News

Conexus Paves the Road for Automotive Sales and Service Standards in Africa
2008-06-03 Conexus, a leading outsourced call centre company has successfully extended their capabilities across Africa, having completed a challenging multi-country project.

East African Local Authorities plan to implement eGovernment
2007-11-19 Local Authorities in East Africa are planning to implement Information and Communication Technologies in an effort to increase efficiency of their operations in service delivery to the citizens.

Seacom seizes first-mover advantage by completing financing and being ready for service by June 2009
2007-11-19 What was once the dark horse of the East African fibre race has pipped all other contenders to the post. This week it announced it had completed its financing (the majority of which is African) and that it will seize the all-important first mover advantage by being ready for service in June 2009. Prices offered to carriers for volume purchases go well below the US$500 mark.

National Call Centre & BPO Report Launched
2007-10-24 Key stakeholders from the Gauteng BPO and Call Centre sector were present on 23 October in Craighall Park to attend the launch of the largest independent national BPO (business process outsourcing) and Call Centre Research Survey conducted in South Africa to date.

AFRICAN VOIP REPORT REVEALS STEADY UPTAKE OF IP AMONG CARRIERS AND GREY MARKET PERSISTING DESPITE PRICE FALLS
2007-02-14 This week sees the publication of Balancing Act’s African VoIP Markets. This 170 page report provides the first overall assessment of the use of VoIP in African markets that looks at both grey market traffic and the steady conversion to IP by incumbent fixed and mobile operators.

EASSY PARTIES IN DISCONNECT OVER END OF THE BEGINNING– NEGOTIATIONS CONTINUE
2006-09-18 The road to concluding the agreements leading to the implementation of EASSy was unlike the project’s name never going to be easy.

Call centres stimulate e-literacy in Africa through job creation
2005-12-01 The emergent African call centre industry is fast becoming a major source of employment for low skilled job seekers. Consequently, call centre operators are playing a role in increasing e-literacy among of the workforce.

The challenge from Africa to the South African call centre industry
2005-12-01 by Jacques Malherbe [THOUGHT LEADERSHIP ARTICLE: THE E-BUSINESS HANDBOOK 2005, ATIO Corporation]