Botswana

Botswana News

Spescom prepares for expansion across Africa
2006-11-20 Spescom has been laying the foundations over the last several years to take advantage of the rapid growth in demand for end-to-end contact centre solutions throughout sub-Saharan Africa. Spescom is well placed to provide the technology required as many African nations and businesses implement modern communications systems, driven by deregulation and government-level awareness of global needs and competition.

SOUTH AFRICA’S COMING CONVERGENCE MAY HOLD LESSONS FOR REST OF THE CONTINENT
2006-10-30 There has been a recent set of developments in South Africa that bring convergence between the worlds of telecommunications, media and broadcast much closer. Three things in particular – media liberalisation, new technologies to deliver media and yet another project that promises cheap bandwidth – all make it likely that South Africa will become the first fully converged market on the continent.
News from Balancing Act Africa

Call centres stimulate e-literacy in Africa through job creation
2005-12-01 The emergent African call centre industry is fast becoming a major source of employment for low skilled job seekers. Consequently, call centre operators are playing a role in increasing e-literacy among of the workforce.

The challenge from Africa to the South African call centre industry
2005-12-01 by Jacques Malherbe [THOUGHT LEADERSHIP ARTICLE: THE E-BUSINESS HANDBOOK 2005, ATIO Corporation]