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A COMMUNICATION HUB FOR THE AFRICAN CONTACT CENTRE INDUSTRY

2009 Human Capital Focus Report Showcase your call centre on the Contact Industry Hub website Order your copy of the National BPO & Call Centre Report

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2009 Human Capital Report


The 120 page Report is published in an easy-to-read, table top book format. Order now for delivery in mid December.

R2,500 excluding VAT
(Price for national and regional BPeSA members is R2,250 excluding VAT)

2 in 1 Package

Full 2009 Human Capital report plus a CD of the 2008 National BPO & Contact Centre Report, which contains 200 pages of vital statistics – a not to be missed opportunity to get the full picture of the industry in SA

Special price of R3,000.00 excluding VAT
(Price for national and regional BPeSA members is R2,700 excluding VAT)

2008 National BPO & Contact Centre Report


Over 200 pages of the real picture of how the SA industry is made up. Graphs, tables, commentary, pull quotes from key figures in the industry and an easy to read summary make this report a must have.

Now only available on CD at the special reduced price of R1,000.00 excl VAT.


As soon as we receive your order we will send you your invoice and once payment has been received, we will post or deliver your order. Cost excludes VAT and postage for orders outside of South Africa

Your Order

(full-colour high quality book format)
(PDF format on CD)

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  • For information about orders and delivery please call Felicity Borland on (011) 656-9492 or 0861 C3AFRICA or email her at felicity.borland@c3africa.com
  • For information on sponsorship and marketing opportunities with C3Africa Research please call Angela Kelleher on 082-927-5946 or email her at angela.kelleher@c3africa.com
  • For information on C3Africa Research’s current and future projects please call Andy Quinan on 083-460-6328 or email him at andy.quinan@c3africa.com

The South African Contact Centre Human Capital Research Report is published by
C3Africa (Pty) Ltd, P O Box 650420, Benmore 2010

 

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