Your Profile
The CIH Profile Tool allows you to input over 200 fields of specific
and alternative answer information. In addition, the tool provides you
with the facility to enter and up-load many optional texts and graphics
- for example, your organisation's Vision & Mission statements, published
HR policies, client testimonials etc. You can add your company's logo,
location maps, and brochures and there is even a facility for a photo
gallery.
Click here to download an example of a fully completed profile
Remember - the CIH Profile Tool is intended to provide your operation
with an opportunity to present the facts about your business in a clear
and concise manner. You are in absolute control of the total content.
Only information that you input will show in the profile reports.
Click here to create a profile for your own company,
or edit your existing profile
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VERIFIED STATUS
 Profiles
completed online by registered users will be shown on the CIH website as "non-verified"
and will depict all information as entered by yourselves "in good faith". Profiles
listed as "non-verified" have a grey colourkey on the CIH web site. All
"verified" profiles show with a distinctive green key. Profile verification
does not constitute an audit of a call centre and does not provide any guarantees.
Verification indicates that the facilities checked by C3Africa consultants are
as stated in the profile.
C3Africa Consulting has been selected to deal with the administrative side
of the Profile Section for the Contact Industry Hub, and carries out all the
profile verifications. Should your company wish to upgrade to "verified" status
an accredited consultant appointed by Contact Industry Hub will visit your call
centre / contact centre / BPO centre to carry out a simple verification. The
cost of verification will depend on location, size and type of operation.
Please contact us for a quotation.
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The
Contact Industry Hub - Call Centre / Contact Centre / BPO business profile tool
is the most effective way to create and to promote a standardised view of your
business. The CIH Profile Tool has been specifically developed to effectively
communicate all of the non-confidential aspects of your operation in a format
that makes it easy for your domestic and international client prospect to really
understand all of the key aspects of your organization. As you will see, the
CIH Profile Tool presents an easy to comprehend profile and reports that makes
comparing "apples-with-apples" really easy.