Contact Industry Hub e-newsletter
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you are not already getting our editorial and call centre industry news
monthly with prominent contact centre industry consultant Rod Jones as contributing
editor
The Contact Industry Hub reaches to the very heart of the all-African
industry without national or regional bias. The Hub's mission is to convey
relevant news and information about trends, strategies, operations, technologies
and services and to link readers with valuable industry-related resources
throughout the world. The newsletter contains local and international
call center industry news with editorial on people, the latest technology
and processes, and the key issues facing the industry.
Copies of previous newsletters can be viewed in our newsletter
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industry news and information drives knowledge-based decisions that have
a positive impact on operational effectiveness.
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