Username: Password: 
  Register | Lost Password
A COMMUNICATION HUB FOR THE AFRICAN CONTACT CENTRE INDUSTRY

Participate in the C3Africa Contact Centre Technology Research Report and get your copy FREE 2009 Human Capital Focus Report Understand the key drivers in purchasing hosted contact centres

SEARCH

LOG IN

Username: Password: 
Register
Lost Password

Bookmark and Share

Kenya

Funding hitch delays business park plan in Kenya
2010-07-29 Business Process Outsourcing firms will not be housed at Sameer Business Park in Nairobi soon because the government did not allocate money for it, it has emerged.

Amadeus spreads its wings into Africa with Integr8
2010-07-29 The Integr8 Group, the largest privately owned BEE ICT managed services company on the African continent, has been awarded a substantial extension of its full outsource agreement with Amadeus Southern Africa in South Africa. Service, complete support and managed services will now also be extended to another nine African countries.

Kenya: BPO Sector Shifts Strategy to Capture Foreign Business
2010-07-28 Developments on the global stage are prompting operators in Kenya’s business process outsourcing (BPO) industry to consider partnerships with foreign investors in order to enter international markets.

Opinion piece: A new dawn in Africa
2010-06-10 Economies are growing, émigrés returning and attitudes towards corruption beginning to change. Jonathan Dimbleby reports on a continent in transition.

Order your copy of the National BPO & Call Centre Report C3Africa Group So...you want to start a call centre? Contact Centre Research at the click of a button - Visit the Datamonitor research store Direct Marketing Association - Register as a DMA member or direct consumers to the official Do Not Contact Database on the DMA website