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A COMMUNICATION HUB FOR THE AFRICAN CONTACT CENTRE INDUSTRY

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Upcoming call centre industry conferences, workshops and training events

The Contact Industry Hub events portal allows professionals to keep up-to-date on worldwide education-packed conferences focused on the latest industry trends, hottest technologies, best practices and strategies, as well as workshops and training in the contact centre and BPO industry.

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Featured Events

Customer Service Course
24 Mar 2010 - 25 Mar 2010, Johannesburg
Customer Service for 2010 for Contact Centre Team Leaders and Managers


Events

Customer Service Course
24 Mar 2010 - 25 Mar 2010, Johannesburg
Customer Service for 2010 for Contact Centre Team Leaders and Managers

SatCom2010 Africa
12 Apr 2010 - 15 Apr 2010, Johannesburg
SatCom Africa 2010 is Africa's only satellite exhibition conference. Free seminars: Telco's and ISP's seminar; VSAT Users seminar; Offshore Communications seminar; Broadcasting seminar

The 2010 (5th Annual) ContactCenterWorld.com Top Ranking Performers in the Contact Center Industry Europe, Middle-East & Africa
23 Jun 2010 - 26 Jun 2010, London
Learn from the undisputed best in the industry and improve your contact center performance - The best of 2010 will be sharing their secrets, challenges and best practices.

Call Centre Audits Call Centre Standards C3Africa Group So...you want to start a call centre? Contact Centre Research at the click of a button - Visit the Datamonitor research store Direct Marketing Association - Register as a DMA member or direct consumers to the official Do Not Contact Database on the DMA website